Updates regarding programming and service changes during Covid-19

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Spring Tree Planting Events

 The Brant Tree Coalition has cancelled the following tree planting events as a precautionary measure to reduce the risk of community spread of Coronavirus COVID-19. 

  • Brantford Community Tree Plant – April 19th
  • The Brant Tree Coalition High School Tree Planting Event – April 22nd
  • Brant Community Tree Plant – April 25th
  • Annual Rotary Spring Tree Plant – May 3rd.

 It is the intention of the Brant Tree Coalition to reschedule these events in the fall. 

Parks Services

 City Parks and Trails remain open. As park amenities are not sanitized, residents are asked to ensure they are adhering to strict social distancing guidelines (6 ft apart) and are taking the following precautions while enjoying outdoor parks and public spaces:

  • Stay home if you are feeling unwell
  • Wash your hands frequently
  • Keep a safe distance of 6 feet or 2 metres from those around you
  • Avoid touching your face
  • No hug or handshakes

Recreation Programs, Swim Lessons and Rental Refunds

 A full refund will be issued to personal ActiveNet accounts for the following;

  • All cancelled March break day camps and programs
  • All rentals scheduled to take place during facility closures in response to the Covid-19 pandemic

For programs and swim lessons that are currently in session, or were scheduled to take place during the closure, registrants will receive a prorated credit on their ActiveNet account for the duration of the closure. If a program is still in session during the closure, the classes missed will be credited to relevant ActiveNet accounts once facilities reopen.

 We kindly ask for the public’s patience as we work towards processing everyone’s accounts and respond to questions in as timely a manner as possible.  

Memberships

 All current passholder accounts for members of the Wayne Gretzky Sports Centre and/or the Beckett Adult Leisure Centre will automatically be placed on hold until the facility reopens. Monthly pre-authorized payment (PAP) passholders accounts will not have their April 15th payment processed automatically.  Thank you for your understanding.

Brantford Transit Terminal

 In an effort to limit the number of people in the Transit Terminal located at 64 Darling St., effective immediately, the Terminal will only be open for renewal or purchase of bus passes, and will close daily at 5:00 p.m.  Transit service hours will not be impacted by the 5:00 p.m. closure of the Terminal.   

Water Meter Replacement

Effective Monday, March 23, 2020, replacement of water meters located inside the private properties has been suspended. 

 Any emergency concerns related to drinking water or wastewater blockage issues, please continue to contact the City’s Customer Contact Centre at 519-759-4150. We are here for you!

Wipes 

An important reminder to residents to NOT flush wipes down the toilet.

Flushable wipes can clog sewer pipes, sewer pumps and septic systems jeopardizing the health and safety of public. Always dispose wipes in the garbage. 

The following items should NEVER be flushed down the toilet:

Personal care wipes, baby wipes, disinfectant wipes, makeup remover cloths, paper towel, cotton swabs, dental floss, diapers, grease/fat from food, hair; old medicines, sanitary products.

Complete list of City of Brantford Closures and Cancellations 

The City is grateful for the public’s understanding with respect to suspending non-essential programming and services in our collective effort to reduce the spread of Covid-19 in Brantford and the surrounding area.

Please follow @CityofBrantford on Facebook and Twitter for real time updates and/or contact the City's Customer Contact Centre at 519-759-4150.

 

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