City of Brantford’s ongoing response to provincewide shutdown

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BRANTFORD, ON – The provincewide shutdown remains in place until at least January 23, 2021. The City’s Emergency Operations Committee (EOC) is following Brantford’s COVID-19 case count very closely and working with local Public Health officials to ensure that required protocols are in place. Residents and businesses play a very significant role in keeping our city safe and we thank those who continue to follow public health guidelines in our community.

Free Parking at the Market Centre Parkade

To help curbside pickup activities and ensure turnover of on-street parking spots for winter maintenance in the downtown, as of January 7, 2021, the City will waive parking fees in the Market Centre Parkade for the month of January. Paid parking in City Lots #3 and #4 and on-street parking by-laws City-wide, including the downtown, are still in effect.  Patrons are reminded to practice physical distancing by parking in alternating spots, when available. Parking enforcement in private lots registered with the City will continue to be enforced. 

Parking enforcement provides service that is required to ensure the safe and efficient operation of the City’s road network, and the City encourages that all users maintain safe practices by obeying all parking signage.

Report a COVID-19 Violation in the City of Brantford

To report a violation of a provincial order implemented to reduce the spread of Covid-19 in Brantford, citizens can visit Brantford.ca/Covid-19violations and use the online reporting form or call the City’s Customer Contact Centre at 519-759-4150.

Please note that the Brant County Health Unit is responsible for enforcing Ontario Ministry of Health directives, such as non-compliance related to self-isolation or quarantine. To report a Covid-19 violation to the BCHU, please call 519-753-4937 and press ‘1’.

County of Brant contact information

To report a violation of a provincial order in the County of Brant, please email COVID-19@brant.ca or call 519-449-2451.

City of Brantford Customer Contact Centre

Many City services can be requested or addressed using one of the City’s comprehensive online forms, meaning you can conveniently request a City service remotely by visiting Brantford.ca/RequestService. The City of Brantford’s Customer Contact Centre can be reached by phone at 519-759-4150 from 8:30 a.m. to 4:30 p.m. from Monday to Friday excluding holidays.

City of Brantford facilities that remain open during the provincewide shutdown

While some services and facilities presently remain open, gathering limits will be strictly enforced to ensure that physical distancing is maintained. When inside a public building, you must wear a face covering unless you meet one of the exemptions; for example, doing so would compromise your health.

  • 220 Colborne Street (by appointment only)
  • Brantford-Brant Business Resource Centre (by appointment only)
  • Cemetery services
  • City Hall (by appointment only)
  • Farmers’ Market (30 patron limit)
  • Harmony Square Ice Rink (10-person limit)
  • Parking Enforcement Office
  • Playgrounds and parks
  • T.B. Costain/SC Johnson Community Centre (for child care only)
  • Trails

City of Brantford facilities that will be closed until at least January 23, 2021

  • Beckett Adult Leisure Centre
  • Bell Homestead NHS
  • Bisons Alumni North Park Sports Complex Field
  • Brantford Civic Centre
  • Brantford Public Library (offering curbside pick-up only)
  • Brantford Visitor and Tourism Centre
  • Doug Snooks Eagle Place Community Centre
  • EarlyON Child and Family Centres (offering virtual programs only)
  • Glenhyrst Art Gallery of Brant
  • Kiwanis Field
  • Sanderson Centre for the Performing Arts
  • Wayne Gretzky Sports Centre
    • For details about programming, passholder and rental adjustments at the Wayne Gretzky Sports Centre, please visit Brantford.ca/newsroom
  • Woodman Community Centre

For the latest information on City Facilities and Services during the COVID-19 pandemic, please visit Brantford.ca/ServiceUpdates.

COVID-19 Vaccines

Until vaccines are widely available, it remains important to take steps to protect yourself, your loved ones and our community against COVID-19. This includes staying home as much as possible, keeping six feet of distance from others, wearing your mask and washing your hands often. The Brant County Health Unit is the lead agency managing the roll-out of the vaccine in our community. Questions regarding COVID-19 vaccinations should be directed to the Brant County Health Unit.

Let’s take care of each other

The City of Brantford stresses that all residents and businesses play a very significant role in keeping our community safe and preventing further restrictions being implemented. Please continue to follow these important COVID-19 guidelines:

  • Stay home when you can and avoid close contact with others outside of your household
  • Wear a face covering
  • Wash your hands frequently
  • Stay home if you are sick, even with mild symptoms
  • Download the COVID alert app

Additional updates regarding City programs and services, and the continuity of services are shared regularly on the City’s Facebook and Twitter pages and at Brantford.ca/coronavirus.

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