Accessing essential City services during province-wide stay-at-home order

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BRANTFORD, ON – The Ontario government has declared a third provincial emergency under section 7.0.1 (1) of the Emergency Management and Civil Protection Act (EMPCA). These measures are being taken in response to the rapid increase in COVID-19 transmission, the threat on hospital system capacity, and the increasing risks posed to the public by COVID-19 variants of concern. The current  province-wide Stay-at-Home order effective as of today will remain in effect until further notice.

City of Brantford services during province-wide Stay-at-Home order

While essential and emergency services will continue and some facilities presently remain open, gathering limits will be strictly enforced to ensure that physical distancing (2 meters/6 feet) is maintained. When inside a public building, you must wear a face covering unless you meet one of the exemptions; for example, doing so would compromise your health.

  • Community Services and Social Development - 220 Colborne Street (by appointment only)
  • Brantford Farmers' Market (with capacity limits)
  • Brantford Public Library (curb side pick-up only)
  • Brantford Transit Terminal
  • Cemetery services
  • City Hall (by appointment only)
  • Mohawk Street Landfill Site
  • Parking Enforcement Office
  • Playgrounds and parks (with physical distancing and capacity limits in place)
  • Provincial Offences Court Office (from 9:00 a.m. – 1:00 p.m.)
  • T.B. Costain/SC Johnson Community Centre (for child care only)
  • Trails (with physical distancing and capacity limits in place)

City of Brantford facilities that will be closed to the public until further notice

  • Beckett Adult Leisure Centre
  • Bell Homestead National Historic Site
  • Brantford Civic Centre
  • Brantford Public Library (offering curbside pick-up only)
  • Brantford Visitor and Tourism Centre
  • Doug Snooks Eagle Place Community Centre
  • EarlyON Child and Family Centres (offering virtual programs only)
  • Sanderson Centre for the Performing Arts
  • T.B. Costain/SC Johnson Community Centre 
  • Wayne Gretzky Sports Centre
  • Woodman Community Centre (including the Indoor Skatepark).

Accessing City Services

Residents are encouraged to review the list of Popular City Services available online for alternate ways to access City services during the current stay-at-home order. Please use our online form to report an issue or request a non-urgent City service. For general enquiries, email the Customer Contact Centre or call 519-759-4150.

Visit brantford.ca/OpenandClosed for an up-to-date list of the status of City facilities.

Additional updates regarding City programs and services, and the continuity of services are shared regularly on the City’s Facebook and Twitter pages and at brantford.ca/coronavirus.

Report a COVID-19 Violation in the City of Brantford

To report a violation of a provincial order implemented to reduce the spread of Covid-19 in Brantford, citizens can visit brantford.ca/Covid-19violations and use the online reporting form or call the City’s Customer Contact Centre at 519-759-4150. Please note that the Brant County Health Unit (BCHU) is responsible for enforcing Ontario Ministry of Health directives, such as non-compliance related to self-isolation or quarantine. To report a Covid-19 violation to the BCHU, please call 519-753-4937 and press ‘1’.

Let’s take care of each other

The City of Brantford stresses that all residents and businesses play a very significant role in keeping our community safe and preventing further restrictions from being implemented. Please continue to follow these important COVID-19 guidelines:

  • Stay home to avoid close contact with others outside of your household
  • Wear a face covering
  • Wash your hands frequently
  • Stay home if you are sick, even with mild symptoms
  • Download the COVID alert app
  • Get vaccinated for COVID-19 when you are eligible to do so

Additional updates regarding City programs and services, and the continuity of services are shared regularly on the City’s Facebook and Twitter pages and at Brantford.ca/coronavirus.

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Media Contact: 

Maria Visocchi Director, Communications and Community Engagement

City of Brantford | Office: 519.759.4150 Ext. 5754 | mvisocchi@brantford.ca

 

 

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