Water Restrictions FAQs 

Questions

Answers

I just laid a new lawn, planted a new garden and it needs more water than the bylaw allows. What can I do?
Newly seeded and sodded lawns and planted gardens that are less than one month old are exempt from the watering restrictions. However, after the initial 30 days, the watering restriction is applicable.
How can I get a special permit?
To obtain a special permit, the owner or occupant of a property must submit the request to the City's Customer Service Division. There is no fee at this time to process your request. A permit may be issued by the Commissioner of Engineering, Public Works, and Parks and Recreation if reasonable justification is provided. [ Click here ] for a copy of the permit application form.
Wasting water outside a building has been prohibited. How is it determined that someone is wasting water?
In the water conservation bylaw the following activities have been considered as waste of water (but are not limited to the following): 1. use of water for the purpose of irrigation during a rainstorm 2. allowing puddling or run off of irrigation water 3. allowing irrigation water to be sprayed onto a paved surface such as sidewalks, driveways, roadways, curbs, or gutters 4. washing of vehicles with a hose not equipped with a shut off valve at the discharge end of the hose
Can our kids still use the sprinkler to cool off in the summer?
Yes. The recreational use of water, such as in sprinklers and swimming pools, is not restricted under the new bylaw except in the case of a watering ban. In the event of a watering ban the use of any water for recreational purposes such as spray pads, swimming pools, garden ponds, or decorative fountains is prohibited.
Is the watering restriction applicable to my property?
If you live in Brantford and use City water for lawn and garden irrigation on your property, the watering restriction is applicable to you. This includes residential, commercial, industrial and institutional properties. Please refer to question #11 for exemptions.
How do I report someone breaking the new rules?
If you would like to report someone breaking the new watering bylaw requirements you can call City Engineering Department at 759-1350.
What happens if I don't follow the water conservation bylaw requirements?
Every person who contravenes any of the provisions of this Chapter is guilty of an offence and shall, upon conviction thereof, is liable to pay a penalty recoverable under the provisions of the Provincial Offences Act.
Who qualifies for an exemption from watering restrictions?
1. Commercial establishments such as nurseries, sod farms, and lawn/garden facilities that use City water 2. Properties that use well water for lawn and garden irrigation 3. Newly laid lawns that are less than one month old 4. Newly planted gardens that are less than one month old 5. Lawns being treated with any pesticide, herbicide spray, or fertilizer that require water while being treated and for the following 24 hours These exemptions do not require a special permit. It should also be noted that lawn and garden watering exemptions do not apply in the event of a watering ban. During a ban the watering of ALL lawns and ALL gardens is prohibited.
When can I irrigate my lawn and garden?
If the municipal address of your property is an odd number, you should irrigate on odd-numbered calendar days. If the municipal address of your property is an even number, you should irrigate on even-numbered calendar days. You should irrigate between the hours of 7:00AM and 9:00AM and between the hours of 7:00PM and 9:00PM. Please note that the watering restriction is applicable in the months of June, July, and August.
I can't meet the alternate day and time restrictions of the bylaw. What should I do?
If reasonable justification is provided, the Commissioner of Engineering, Public Works, and Parks and Recreation may issue a special permit allowing you to irrigate at other times. You can obtain a special permit by submitting your request in writing to the City's Customer Service Division. There is no fee at this time to process your request. For more details, call the City Engineering Department at 759-1350. [ Click here ] for a copy of the permit application form.
Is Brantford the only municipality with an outside water conservation program and bylaw?
No. Many other surrounding municipalities have water conservation programs in place. Most are similar to the methods used in Brantford with alternate day and time restrictions.
How does the watering restriction apply when using well water for lawn and garden irrigation?
The watering restriction is not applicable to you. However, if you receive City water and have a private well connected to your irrigation system you should register as a well water user by calling the City's Customer Service Division at 756-1360 or Engineering Department at 759-1350.
My fertilizer-pesticide-herbicide application requires watering outside my designated watering time?
Lawns being treated with any pesticide, herbicide spray, or fertilizer that require water while being treated and during the following 24 hours after the application are exempt from the watering restrictions. This does not require a permit.
Can I still wash my car in the summer?
Vehicles can still be washed in your driveway. However, to prevent the unnecessary wasting of water the vehicle must be washed in one of two ways: 1. with a hose equipped with a shut off valve at the discharge end of the hose 2. with a bucket filled with water and a sponge or rag
How will I know if a watering ban has been issued?
If a ban on watering is imposed it will be advertised in the newspaper (The Expositor) and on the radio (CKPC). This will be done at least one day before the ban comes into effect. There will also be early warnings issued by the City on the probability of the need for a watering ban when Level II Drought Conditions are declared by the GRCA.
When will there be a lawn garden watering ban?
A lawn/garden watering ban shall be applicable at any time in a year when 1. the Grand River Conservation Authority (GRCA) declares a Level III Drought Condition, or 2. for any reason when the water levels in the finished water storage reservoirs drops below 40 percent and the water cannot be replenished, a lawn and garden-watering ban may be issued at the discretion of the Commissioner of Engineering, Public Works, and Parks and Recreation A watering ban may be issued in extreme dry weather conditions or in emergency situations. For more details, call Environmental Services Department at 759-1350.
How can customers get additional information?
If City residents require additional information it will be provided through the following means: 1. By calling the Public Works Commission / Environmental Services Department at 519-759-1350 2. By picking up a copy of the bylaw at the Public Works Commission at City Hall 3. By reading the local newspaper, The Expositor 4. By listening to the local radio station, CKPC 1380 AM and 92.1 FM